Returns and Exchanges
- TGM Skateboards accepts returns up to 30 days from your date of purchase.
- Please contact TGM Skateboards prior to returning your item. You must obtain a return authorization (RA #) and complete a return form prior to returning your item. Please download the following form:
- Products returned must be unused and in original packaging. Shoes and clothing must be not be worn or washed and any tags must not be removed.
- Full refunds are issued for product cost only. Refunds on orders shipped with free shipping will be refunded less the original shipping cost. Return shipping is the responsibility of the purchaser.
- Orders that are refused or undeliverable will be refunded less all applicable shipping charges.
- Refunds will be processed within 7 business days from the receipt of the product.
Incorrect, Defective or Damaged Items:
- Defective, damaged, and incorrect items must be reported to TGM Skateboards within 4 days of delivery.
- For damaged items, please save any and all packaging, you may be required to send pictures of package damage in order for a damage claim to be filed with the applicable shipping carrier.
- If you received an incomplete or incorrect item, please contact TGM Skateboards. We will resolve any errors in your order at our expense, including return shipping and re-ship fees.
- Defective items received will be refunded or exchanged based on availability. Any returns for defective items will be inspected by TGM Skateboards and full refunds will be issued for items confirmed defective.
- You must contact the Manufacturer directly for any defect, lifetime, or money back guarantees they offer after the initial receipt of your product. TGM Skateboards does not honor manufacturer product claims, you must work directly with the manufacturer.
- In some situations, Manufacturers will occasionally change the colors on product options, i.e. wheel color on complete skateboards and longboards. We do our best to keep our pictures updated, however, TGM Skateboards is not responsible for Manufacturer color changes.
Attn: Returns Department, RA# Click Here
183 S. Main Street
Mount Clemens, Michigan 48043