TGM SKATEBOARDS

Return & Shipping Policy

Last Updated: April 22, 2026

Return Policy

General Return Guidelines

•       TGM Skateboards accepts returns up to 30 days from your date of purchase.

•       Please contact TGM Skateboards prior to returning your item. You must obtain a Return Authorization number (RA#) before sending any item back. To request an RA#, please contact us at the information listed at the bottom of this page.

•       Products returned must be unused and in original packaging. Shoes and clothing must not be worn or washed, and all tags must remain attached and intact.

•       Full refunds are issued for product cost only. Refunds on orders that originally shipped with free shipping will be refunded less the original shipping cost incurred by TGM Skateboards.

•       Return shipping is the responsibility of the purchaser unless the return is due to an error on our part or a confirmed defective item.

•       Orders that are refused or undeliverable will be refunded less all applicable shipping charges.

•       Refunds will be processed within 7 business days from our receipt of the returned product.

 

Return Address

Please include your RA# clearly on the outside of the package. Returns received without an RA# may experience delays in processing.

TGM Skateboards

Attn: Returns Department — RA# [Your RA# Here]

183 S. Main Street

Mount Clemens, Michigan 48043

Incorrect, Defective, or Damaged Items

Reporting Window

All defective, damaged, and incorrect items must be reported to TGM Skateboards within 72 hours (3 days) of confirmed delivery. Reports submitted after this window may not be eligible for resolution. To report an issue, please contact us at the information listed at the bottom of this page.

Damaged Items

•       If your order arrives damaged, please save all original packaging materials, including the shipping box and any inner packaging. You may be required to provide photos of the damaged package and/or product in order for a damage claim to be filed with the applicable shipping carrier.

•       Failure to retain packaging may affect the outcome of a carrier damage claim.

 

Incorrect or Incomplete Orders

•       If you received an incorrect or incomplete item, please contact TGM Skateboards within 72 hours of delivery. We will resolve any errors in your order at our expense, including return shipping and re-ship costs.

 

Defective Items

•       Defective items will be refunded or exchanged based on availability. All returns for defective items will be inspected by TGM Skateboards, and full refunds will be issued for items confirmed to be defective.

•       For any manufacturer warranty, lifetime guarantee, or money-back guarantee beyond the initial receipt of your product, you must contact the manufacturer directly. TGM Skateboards does not administer or honor manufacturer warranty claims on their behalf.

 

Product Color and Variation Disclaimer

Manufacturers occasionally update colors and component options on products such as complete skateboards and longboards (e.g., wheel color, hardware finish). TGM Skateboards makes every effort to keep product images current; however, we are not responsible for manufacturer-initiated color or component changes that may differ from images displayed on our website.

Contact Us

For all return authorizations, order issues, or shipping questions, please contact our team: (586) 775-2760 / CA@tgmskateboards.com

TGM Skateboards

183 S. Main Street

Mount Clemens, Michigan 48043

Website: www.tgmskateboards.com