To review tracking information, simply visit the “Order Tracking” page. You will need to enter your order number, and submit to view tracking details.

Yes, since we process and ship orders so fast, we do have minimal time frame available to edit an order once it is placed.  Contact us asap.

Yes. To complete an in-store pick-up, simply select the “customer pick-up” shipping option during checkout.  We will contact you by email once the order is available for pick-up.

Transit and delivery times are estimated based on multiple variables including but not limited to: shipping method chosen, shipping address, etc.  You can track your order using the link at the bottom of our home page.

If you are not 100% satisfied with your item(s), you may request a return authorization within 30 days of the receipt date.  All return requests must meet the Return Policy standards in order to be eligible for refund or exchange. To request a return authorization, simply visit the “Returns and Refunds” page. You will need to enter your order number, return reason, and submit to send the request. Our customer service department will respond within 2 business days.  Additional verification may be required to verify the condition of the merchandise. Any additional verification requests are issued at the sole discretion of TGM Skateboards.